Last updated: 13 October 2026

These Terms of Service (“Terms”) govern your purchase and use of software products made available on twsapps.cloud (“TWS Apps”, “we”, “us”). TWS Apps is the software product line of Techwave Solutions, Baliaghatta, Chowhodditola, Godagari, Rajshahi 6200, Bangladesh. By purchasing or using our products you agree to these Terms.

1. Products covered

These Terms apply to software licences sold on this website, currently FormBridge for Zoho (WordPress plugin, Pro add-on). Other products shown on this site, including Time Tracker for Zoho CRM and Manage WorkDrive in Zoho CRM, are distributed through the Zoho Marketplace and are governed by Zoho’s marketplace terms, not by a purchase made on this site.

2. Licence

When you buy a product listed above, we grant you a limited, non-exclusive, non-transferable licence to use that product on the number of websites stated on your order, for as long as your subscription or lifetime licence remains active. You may not resell, sublicense, or redistribute the product itself.

3. Free and Pro versions

Our free plugin versions are distributed separately, for example through WordPress.org, under their own open-source licence. These Terms apply only to the Pro add-on and other paid features sold on this site.

4. Subscriptions and renewals

Monthly and annual plans renew automatically at the end of each billing period until cancelled. You can cancel at any time from your customer portal; cancellation takes effect at the end of the current billing period. Lifetime plans are a one-time payment with no recurring charge.

5. What happens if a subscription ends

If a monthly or annual licence is not renewed, the plugin keeps working on your site at a reduced level: previously configured settings are kept, but Pro-only triggers, destinations, updates and priority support stop until you renew.

6. Payment processing

Payments are processed by Paddle.com Market Limited, our Merchant of Record. Paddle handles billing, invoicing, and applicable sales tax/VAT for your purchase. Your relationship for payment purposes is with Paddle as reseller; your relationship for the product and support is with Techwave Solutions.

7. Support

Support for paid licences is provided by email at support@techwavesolutions.net during normal business hours. We aim to reply within 1-2 business days.

8. Acceptable use

You may not use our products for any unlawful purpose, to send unsolicited bulk communications, or in a way that violates the terms of the third-party platforms they connect to (WordPress.org, Zoho).

9. Limitation of liability

Our products are provided “as is”. To the extent permitted by law, Techwave Solutions is not liable for indirect, incidental, or consequential damages arising from use of the product. Our total liability for any claim is limited to the amount you paid for the licence in the 12 months before the claim.

10. Changes to these Terms

We may update these Terms from time to time. Continued use of the product after a change means you accept the updated Terms.

11. Contact

Techwave Solutions
Baliaghatta, Chowhodditola, Godagari, Rajshahi 6200, Bangladesh
support@techwavesolutions.net