Last updated: 13 October 2026

We want you to be happy with FormBridge for Zoho Pro. If it doesn’t work for you, here is how refunds work.

14-day refund window

You can request a full refund within 14 days of your purchase date, for any reason, on monthly, annual, and lifetime licences. After 14 days, payments are non-refundable, except where required by law.

How to request a refund

Email support@techwavesolutions.net with your order number or the email address used at checkout. Refunds are processed back to your original payment method, usually within 5-10 business days, through Paddle, our payment provider.

Subscription cancellations

Cancelling a monthly or annual subscription stops future billing but does not itself trigger a refund for the current period. If you cancel within the 14-day window, you can still request a refund for that period.

Renewal charges

If an annual or monthly subscription renews and you did not mean to keep it active, contact us within 14 days of the renewal charge and we will refund that renewal.

Products not covered here

Time Tracker for Zoho CRM and Manage WorkDrive in Zoho CRM are sold through the Zoho Marketplace. Refunds for those purchases follow Zoho’s marketplace refund policy, not this page.

Contact

support@techwavesolutions.net